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FAQs

Frequently Asked Questions

Love the Geek strives to be a reliable and high-quality workplace training channel. We aim to create a place where companies can competitively and integrally advance their best talents and to provide our emerging talents the expertise they need to get a foot in the door in their desired industries.
Our online workplace training hub includes thousands of courses crafted by 369 top companies and institutions.

-YES, you can sign up for FREE on Love the Geek.
-YES, some of our courses are offered for FREE or for a FEE by our Partners

-To gain access to our courses, you must first create an account as a Love the Geek student. Learn more about how to sign up here.

Select and enroll in the courses of your choice. Our course categories include Advertising, Engineering, Finance, Health, Management, and Software.

Once you’ve enrolled in your desired courses, you’ll have access to them using your laptop, PC, and mobile devices.

Please Note: Some of our courses have the following prerequisites which must be completed before they can be accessed.

-YES, you can have the luxury of selecting your most convenient and preferred time to learn and at what pace they wish to study. It is a big boost that ensures a faster learning capacity.
Please Note: Some of the courses may require you to attend LIVE sessions via Zoom by your course provider.

-YES, You will continue to have access to the course after you complete it, provided that your account’s in good standing. So, if you wish to review specific content in the course after you finish it, or take it all over again, you can.
-YES, all courses whether it’s for free, bought when it’s on sale, or bought using a coupon can be accessed anytime without an expiration.
-YES, after completing a specific course, you will receive additional accreditation and certification for completion, which you can add to your CV.

-We accept the following forms of payment: PayPal, Mastercard, and Visa.

For Paid Courses: Other than a refund, we would remind you that the transfer of funds to another training course with the same tutor is always possible. However, if you’d like to proceed with the refund, we may issue it upon your request on the condition that:
  • you requested a refund within 48 hours of purchasing the course;
  • you have no unconfirmed courses with a tutor for courses with whom you’re requesting a refund; and
  • your payment was made less than 48 hours ago (check our Refund Policy for more information).
For Physical Products: Any return claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. All unclaimed returns will go to charity.

If you have a question about a paid course while you’re taking it, you can look for the answers in the Q&A or ask the instructor.
Our Support Team is also happy to help.
PR & Feedback: [email protected]
Acc. Payments: [email protected]
Tech Support: [email protected]

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Frequently Asked Questions

– Yes, you can sign up and apply as a Partner for FREE at Love the Geek
– No, you don’t have to pay first to be able to upload your courses. However, before any courses are to be live they should pass our Course Quality Standard.
– As of the moment, we accept courses within the following categories: Advertising, Engineering, Finance, Health, Management, and Software.
  • Courses must have at least a 1-minute video teaser with a lecturer
  • An Introductory session for each course. It will be a taster course for our students so that they can decide whether or not to pay for the full course.
  • At least 5 lectures or learning modules.
  • Live lessons are not required but always an edge to have one
  • At least have one Quizzes, Assignments, and Activity for each course
  • Excellent educational content made to aid in the promotion of emerging professional talent.
  • Courses must support peer-to-peer interaction activities as well as new and innovative social collaboration methods
– Partners get paid every time students purchased their courses. For every successfully purchased course, partners will receive 80% of each course price as their commission sales percentage
Note: Fees deduction will be applied for the entire sales amount of each course. The remaining amount will be divided among Love the Geek and partners commission percentage.
-Love the Geek will only charge you 20% from your successful course sales
Note: Fees deduction will be applied for the entire sales amount of each course. The remaining amount will be divided among Love the Geek and Partner.
Students can have the luxury of selecting their most convenient and preferred time to learn and at what pace they wish to study. It is a big boost that ensures a faster learning capacity. Static course content or Live training can also be an option: ZOOM integration is available on our dashboard.

From our Dashboard, Partners can include quizzes and assignments that allow you to track students’ progress. Partners can create quizzes directly in our course builder, as well as import existing quizzes for credentials assessment.
Please Note: Importing quizzes is only allowed in the Excel Spreadsheet and CSV file formats.

We provide you with access to your student’s information that you will need for credentials purposes in order to monitor their progress. For example, information about the course they enrolled in from you, quizzes, and assignments.
Please Note: We don’t disclose any sensitive information that could jeopardize an individual’s rights.

Partners will be able to set their own prices for each course. We recommend that when determining a price, partners consider the course price market position, deducted fees, and Love the Geek commission.

For discounts and sales purposes: 

We encourage our partners to contact us so that we can assist you with the process.

PR & Feedback: [email protected]

We promote content with video demos, and we also have free courses that users can join as a taster course for our students to decide whether or not to pay for the full /ongoing courses. Through our Zoom integration, webinars can be added to any course.

For a marketing campaign, we can create coupons for course discounts. This can be between 10% – 25%. Feel free to choose which ones to distribute via a link.

No. Our marketplace model means that when you publish a course on our platform, you retain all the rights to your content. You simply grant us a license to host the course and make it available to our users and advertise your course on our platform and third-party services.

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